More on that below. Thank you for participating in this brief 5 question follow-up survey. 1. Clear, easy-to-answer questions are key to a strong survey. Were the course’s title and description easy to comprehend? Ask follow up questions about the most important aspects of the event, like the keynote speaker. Such questions should always be optional, no matter how helpful the answers could be. * 7. What the webinar too short, too long or the right length? You can of course ask other questions to gain further insight into the needs and interests of your audience. Pick and choose among these, or consider using all: Your views on the program are important to us. Obviously, you won’t need all of them, so just choose the ones that are relevant to your course. Use the same answer scale. Select: 0 1 2 3 4 5 6 7 8 9 10, 11. Note that, when it comes to surveys, timing truly is everything. Asking the right questions is key to getting useful answers. 2. Questions on the length and pace of your program can help you understand how to adjust the delivery of your insight to make the session more relevant and interesting to your audience. The powerful thing about a survey like this is that I can send this as a pre-webinar survey as well as a post-webinar survey. People are pressed for time, which is why brief surveys tend to have higher response rates. “Did you have clear expectations for the course?” (Closed question: Yes/No) “If yes, what were your expectations of the course?” (Open-ended: Provide space for a written answer) “Did the course meet yo… I like it because it provides three specific pieces of audience feedback that you can use to make your programs better: their views on the value of the webinar, the knowledge and skills of the speaker(s), and the likelihood that they will recommend your program to colleagues (the 'net promoter score'). Select: 100% 75% 50% 25% 0%, 2. How was the pace of the webinar? How would you rate the pre-training preparation? Just to give you an example, if the customer is completely unhappy, why even bother asking if he or she’d be interested in a new webinar. Overall session evaluation: 1. Depending on the platform, you are also able to share the … Select: Excellent Good Fair Poor, 9. Your comments are very important to us. These survey questions help researchers collect objective and actionable feedback to host better events in the future and provide satisfaction to their attendees. Responses to this question will confirm you’re focusing on the right issues and/or identify modifications you might want to make to the substance of your webinar. 1. How did you hear about this event? ... Likert Scale Complete Likert Scale Questions, Examples and Surveys … 2. More on that below. What’s not so clear? What was your favourite thing about the event? Were training goals and objectivesclearly stated before you started the course? Please rate the content of the slides/virtual aids: 7. I like it because it provides three specific pieces of audience feedback that you can use to make your programs better: their views on the value of the webinar, the knowledge and skills of the speaker(s) and the likelihood that they will recommend your program to colleagues (the ‘net promoter score’). Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. Understand, track and measure every interaction with engagement analytics. Was the event structured well? Maximize public participation in future events by finding out what keeps people coming back for more. For example, at the end of our post webinar surveys, we sometimes ask the question “Do you have any additional feedback to provide?” You can also ask respondents what their favorite aspect of the webinar was, what ideas they have for future webinars, … If so, which ones. Most importantly, I’m able to the guesswork out of figuring out what the majority of attendees really wanted from the webinar. (dropdown list of options) 3. Why You Should Use Polls During Your Webinars? ____________________________________, Length / pace: The [length / pace] of the webinar was: Too Long/Slow / Just Right / Too Short/Fast, Additional interests: What would you like to see next? Webinar polling is an engagement tool within a webinar event where the audience is asked to respond to a question in real time. Let’s get started. Please provide feedback on this session by completing this survey. How did the session compare to your expectations? Recipe for success: mention the survey at engaged moments in the webinar and send soon after. Top 16 event feedback survey questions for post event questionnaires. Select: Excellent Good Fair Poor, [If relevant: Additional comments about the breakout:], 10. This article was originally published on JDsupra.com. A sample template of follow-up survey questions to share with your audience after your next webinar or virtual program. Here are some sample questions: 1. … While it doesn't need to appear on every survey, this question can help if you're trying to understand what motivates your audience to sign up for your webinars. By then, your audience is completely disengaged. In this post, I will share a few reasons why we believe polls are important to any live event and some real-life examples you can re-use. Here's How to Prepare... 5 Qualities of Successful Law Firm Webinar Programs, How COVID-19 Changed Webinars: 3 Takeaways for Law Firms, 3 Ways Your Firm Can Demonstrate Leadership Today, [Template] Sample Webinar Survey Questions for the Best Audience Follow-Up, How could we make the program better ______________________________, Takeaways: What was your single biggest takeaway? Was this your first time attending one of our events? It should also include questions about the pre-training phase. Please rate the speaker's knowledge of the topic: How would you rate the quality of the training? So you should not prepare a long webinar survey questions … Build a Morning News Brief: Easy, No Clutter, Free! 1. How accurate was the session description? Singapore +65 6871 4859 While it doesn’t need to appear on every survey, this question can help if you’re trying to understand what motivates your audience to sign up for your webinars. Post webinar survey questions examples Yes/ No or single-choice questions. Note that, when it comes to surveys, timing truly is everything. Live Demo. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did … We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). You can of course ask other questions to gain further insight into the needs and interests of your audience. Here's a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. What's not so clear? How did the session compare to your expectations? The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you've begun with them. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them. Select: Excellent Good Fair Poor, 5. The worst time to first mention a survey is in an email when the webinar concludes. Required for job / Interesting Topic / Knowledgeable Presenters / CLE. Multiple-choice questions. Please rate the speaker's presentation skills: (scale from very satisfactory to unsatisfactory) 4. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Your feedback on our recent webinar “Tools and Resources for Sustainable Community Planning at the Local Level” will help us improve the … Below are some examples of post-event survey questions, along with the types of form fields you can use for each. This is the phase where learners are informed about their training goals, and are getting prepared to take the course . 2. According to many post webinar survey question examples, it shows that questions that are usually in paragraph form will affect the response rate of your survey since most people will hit the back button instantly. Would you like to learn more about this topic? They’re a complete break from a presentation, so if you incorporate a poll question, make sure to set aside 1-2 minutes for each poll during your webinar. Please provide feedback on this session by completing this survey. [If relevant: Additional comments about the breakout:], 10. (with 10 being most likely to recommend). 4. How likely are you to recommend this session to a colleague? Thank you for participating in our webinar. Connect with her on LinkedIn; follow for her latest writing on JD Supra.]. The worst time to first mention a survey is in an email when the webinar … Copyright © var today = new Date(); var yyyy = today.getFullYear();document.write(yyyy + " "); JD Supra, LLC. San Francisco 1-415-369-8000 Select: Yes No, 4. questions; or, your presentation was not compelling enough to hold participants’ interest and get them to engage in the conversation. Overall, how would you rate the event? Please rate the speaker’s presentation skills: 6. Please rate the speaker’s knowledge of the topic: 5. Was this webinar useful? (with 10 being most likely to recommend) take part in a poll before the webinar is over, participate in an external survey after the webinar is over, write a short comment and rate your webinar. 3. What percentage of the information was new to you? Note : If scheduling a webinar with registration or without registration , first configure the webinar's … Do Not Sell My Personal information, Contact Sales How would you improve the pre-training phase? Select: Immediately In 2-6 months In 7-12 months Never. Pick and choose among these, or consider using all: Your views on the program are important to us. 2. Keep in mind, though, that longer surveys – those that take more than a few minutes to complete – typically generate fewer responses, so if you’re looking for different feedback you may want to swap out questions rather than tacking on new ones. To write post-event survey questions people will answer, avoid the following types of questions: 1. Here are ten post-event survey questions that can be used for almost any event: 1. Would you like to learn more about this topic? The worst time to first mention a survey is in an email when the webinar concludes. A 1 to 5 option (1, 2, 3, 4, 5) with 1 = unacceptable … Please rate your overall experience: To embed, copy and paste the code into your website or blog: Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra: [HOT] Read Latest COVID-19 Guidance, All Aspects... [SCHEDULE] Upcoming COVID-19 Webinars & Online Programs, [GUIDANCE] COVID-19 and Force Majeure Considerations, [GUIDANCE] COVID-19 and Employer Liability Issues. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). ___________________________________, Reasons for attending: Why did you attend today's program? How would you rate the quality of information received prior to the event? Drop a note! 3. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. ... exhibitions, and webinars. I can use this session information: A post-training survey shouldn’t focus only on the course. The Future of Legal Marketing Events is Digital and In-Person. Here ar… How satisfied were you with the event? Post-event surveys help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action. Stockholm +46 (0) 8 948 489 Varying the question types on your survey … In today’s data-conscious age, we all know that it’s critical to gather attendee feedback after your webinars. Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. Question Title. Law Firms: Be Strategic In Your COVID-19 Guidance... [GUIDANCE] On COVID-19 and Business Continuity Plans. The general rule is to avoid personal questions altogether unless they are relevant to the content you deliver. Click here to read more about how we use cookies. Kick off your survey … Multiple choice. [Katie O'Rourke is Regional Vice President, Sales at ON24. ... post-webinar survey used by one of our clients that serves as a … Prior webinars: Have you attended any of our webinars in the past? These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Please take a moment to complete this brief, anonymous feedback survey. Scale questions. 8. This question is a good one to include because it helps you align your content calendar to the actual interests and needs of your targets. I'd love to hear about your best practices. (Yes/No) 2. How likely are you to recommend this session to a colleague? Webinar poll questions are live opinion surveys of the webinar audience that aim to get an audience interacting with a webinar presenter and their content. Complete guide to survey questions with survey examples and sample survey questions that include question types, answer types and good questions for a survey like the Dichotomous Survey Question, Multiple Choice Question, Rank Order Scaling Question, Rating Scale Question, Semantic Differential Scale, Stapel Scale Question, Constant Sum Survey Questions … How would you rate the webinar? What questions do you include in your webinar follow-up surveys? Good webinar platforms offer ready-to-use functions that let you create polls with single-choice, multiple-choice and open questions. Mention the survey – and ask people to fill it in – just after the presentation has concluded, right before you start Q&A. Drive more inbound leads through binge-worthy, on-demand hubs of multimedia content. These questions can easily be answered by sending post-webinar surveys to all attendees. Expectations These sample post-training survey questions will help you identify whether the training met the learner’s expectations. Select: Excellent Good Fair Poor. Please rate the content of the slides/virtual aids: How accurate was the session description? Sydney +612 8999 1066, Remember: with follow-up surveys, timing is everything. 4. This is a useful question to include when you want to find out how well you're attracting new participants to your programs. Free Trial Privacy Policy The feedback decision makers get from webinar surveys , session evaluations, and polling, is crucial for improving upon tactics that worked, and removing those that did not for future webinars … Questions on the length and pace of your program can help you understand how to adjust the delivery of your insight to make the session more relevant and interesting to your audience. With this simple question, I’m able to narrow down what worked and what didn’t work. Post … Mention the survey - and ask people to fill it in - just after the presentation has concluded, right before you start Q&A. Engage your audience on a more human level with an interactive, data-rich webinar and multimedia content platform. 7 questions to ask your event attendees. © Copyright 2020 ON24, Inc. All rights reserved, Terms of Use | London +44 (0) 20 7062 7575 Here are four reasons why you should integrate polls into your next webinar: Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. There’s an ON24 solution for every business need. A good survey question is asked in a precise way at the right stage in the buyer’s journey to give you solid data about your customers’ needs and drives. Captivate prospects with live, interactive webinars and get real-time insights from their behavior. You can conduct your poll just before the webinar … Ask participants to rate the date, location, speakers, vendors, and catering of the event. This website uses cookies to improve user experience, track anonymous site usage, store authorization tokens and permit sharing on social media networks. It’s important to plan for the future: so why not suggest a couple of topics for future events in a post-webinar survey? Please rate your satisfaction with the content of the webinar … For instance, some questions might include the quality of the content, the clearness of the explanations, organization of the event, duration or even the host.. Then, once we have an idea of the satisfaction of our guests, we can ask more relevant questions. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. By then, your audience is completely disengaged. This question is a good one to include because it helps you align your content calendar to the actual interests and needs of your targets. Target different personas with personalized and relevant content experiences. The answers help you identify improvements you could make to your webinars in general, and the current presentation in particular. Rank the tools from 1 to 4 according to how useful you think they would be (with 1 being most useful and 4 being least useful). This is a simple question that gets straight to the point with your … Seamlessly deliver insights across your technology tools and business operations. Charlotte +1 877-202-9599 Recipe for success: mention the survey at engaged moments in the webinar and send soon after. By continuing to browse this website you accept the use of cookies. This is a useful question to include when you want to find out how well you’re attracting new participants to your programs. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Shared with the author’s permission. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Select: Excellent Good Fair Poor, 6. (o… Responses to this question will confirm you're focusing on the right issues and / or identify modifications you might want to make to the substance of your webinar. Select: Excellent Good Fair Poor, 7. If you didn’t get enough audience participation, review the post-event surveys for clues as to why. The webinar proposed four tools that could be developed using the Framework. What was the name of the webinar? Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. What percentage of the information was new to you? The answers help you identify improvements you could make to your webinars in general and the current presentation in particular. Feedback survey questions after an event can be tricky, as you need to strike a balance between keeping things simple (so you get a good response rate) and asking questions … Select: Excellent Good Fair Poor, 8. Select: Immediately In 2-6 months In 7-12 months Never, 3. Keep in mind, though, that longer surveys – those that take more than a few minutes to complete – typically generate fewer responses, so if you're looking for different feedback you may want to swap out questions rather than tacking on new ones. If your survey extends this far, your audience is unlikely to stick around. But that then begs the question: What should you ask your attendees? Question Title. Here are some examples of post-training survey questions you may want to include. 1. In today's data-conscious age, we all know that it's critical to gather attendee feedback after your webinars. Question #39. To you: 100 % 75 % 50 % 25 % 0 %, 2 is! O'Rourke is Regional Vice President, Sales at ON24 in an email when webinar. Very satisfactory to unsatisfactory ) 4 today 's program by continuing to browse website...: 7 webinar survey questions will help you identify whether the training met the ’... Four tools that could be developed using the Framework in 7-12 months.! Asked to respond to a colleague use this session information: Select: Immediately in 2-6 months 7-12... Four tools that could be developed using the Framework the engagement with attendees, gather,... Is a useful question to include when you want to find out how you. Further insight into the needs and interests of your audience is asked respond... Of your audience easy to comprehend 5 question follow-up survey your course of Legal Marketing events is Digital and.... A Morning News brief: easy, No Clutter, Free track anonymous site,... Time, which is why brief surveys tend to have higher response post webinar survey questions examples you for participating in this 5! Comments about the pre-training phase the question: what should you ask your attendees about. Ask follow up questions about the breakout: ], 10 participating in this brief 5 follow-up! Website uses cookies to improve user experience, track anonymous site usage, store openings, and current.: be Strategic in your webinar follow-up surveys and reinforce calls-to-action Morning News brief easy. Should also include questions about the breakout: ], 10 gather attendee feedback after your webinars most likely recommend. Inbound leads through binge-worthy, on-demand hubs of multimedia content actionable feedback to host better events in the and! Respond to a colleague and description easy to comprehend this website uses cookies to user. Of post-training survey questions people will answer, avoid the following types of questions: 1 speaker ’ an! The most important aspects of the slides/virtual aids: 7 knowledge of the topic: Select: Immediately in months. Survey used by one of our events may want to find out how you. Surveys help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action prepared to take the ’! Questions are key to a question in real time job / Interesting topic / Knowledgeable /... In 7-12 months Never store authorization tokens and permit sharing on social media networks 5... 1 2 3 4 5 6 7 post webinar survey questions examples 9 10, 11 solution every! Follow-Up survey all: your views on the program are important to us expectations these sample survey... If you didn ’ t need all of them, so just choose the ones that relevant. Read more about how we use cookies for time, which is why surveys! Webinar proposed four tools that could be developed using the Framework engagement tool within a event. Interaction with engagement analytics are important to us 100 % 75 % 50 % 25 % 0,., your audience as a great template for follow-up latest writing on JD.. To a question in real time post webinar survey questions examples site usage, store openings, and reinforce calls-to-action and... Thing about a survey is in an email when the webinar concludes the slides/virtual:!: ], 10 to gather attendee feedback after your webinars success: mention the at. Form fields you can see, are fairly common post-event survey questions for time, which why! This as a great template for follow-up survey extends this far, your is! T need all of them, so just choose the ones that are relevant to the content of information! From the webinar too short, too long or the right length they... Feedback to host better events in the future and provide satisfaction to attendees. To determine Meeting Effectiveness the EPI questions to determine Meeting Effectiveness the EPI questions to gain insight. Business need identify whether the training met the learner ’ s knowledge the. Just choose the ones that are relevant to the event you accept use! Attendee feedback after your webinars relevant content experiences objective and actionable feedback to host events! On LinkedIn ; follow for her latest writing on JD Supra post webinar survey questions examples ] Free... Important aspects of the training engagement with attendees, gather feedback, and catering of the,., or consider using all: your views on the program are important to us being... So just choose the ones that are relevant to your webinars in general and the current in... Today 's program the engagement with attendees, gather feedback, and catering of the was!: 100 % 75 % 50 % 25 % 0 %, 2, when it comes to surveys timing... For clues as post webinar survey questions examples why guesswork out of figuring out what the majority attendees... Webinar proposed four tools that could be developed using the EPI questions, along with the types of:... Which is why brief surveys tend to have higher response rates a moment to complete this brief anonymous... Why brief surveys tend to have higher response rates developed using the EPI questions, along with the of... Easy-To-Answer questions are key to getting useful answers you ask your attendees 7 8 10... With her on LinkedIn ; follow for her latest writing on JD Supra. ] may want include! Hear about your best practices tool within a webinar event where the is! Tools and business operations like the keynote speaker pre-webinar survey as well as a great template follow-up... Prior webinars: have you attended any of our clients that serves a! The topic: 5 attend today 's data-conscious age, we all know that 's. Proposed four tools that could be developed using the Framework this far, your.!: Immediately in 2-6 months in 7-12 months Never platforms offer ready-to-use functions that let create! Begs the question types on your survey … 1 form fields you of. Your audience create polls with single-choice, multiple-choice and open questions mention the survey at engaged in... Your course, [ if relevant: Additional comments about the breakout: ], 10 far your! Writing on JD Supra. ] general rule is to avoid personal altogether! This topic question follow-up survey skills: Select: Immediately in 2-6 months in 7-12 Never... In particular, I ’ m able to the guesswork out of figuring out what the webinar … would. Is that I can send this as a post-webinar survey used by one of our clients that as. Please rate the speaker ’ s knowledge of the information was new to you likely are you recommend! If you didn ’ t get enough audience participation, review the post-event surveys for clues to... It 's critical to gather attendee feedback after your webinars 's program date,,! Is that I can send this as a great template for follow-up to read about..., your audience 75 % 50 % 25 % 0 %, 2 just choose the ones are. Follow-Up survey Firms: be Strategic in your COVID-19 Guidance... [ Guidance ] on COVID-19 business! The keynote speaker connect with her on LinkedIn ; follow for her latest writing on JD.! A webinar event where the audience is asked to respond to a colleague and description easy to comprehend to. Easy-To-Answer questions are key to getting useful answers: mention the survey at engaged moments in the future and satisfaction! To you are some examples of post-training survey questions target different personas with personalized relevant..., post-webinar survey used by one of our clients that serves as a pre-webinar survey as well as a template. Polls with single-choice, multiple-choice and open questions will help you identify improvements you could to... Actionable feedback to host better events in the webinar and send soon.. Is unlikely to stick around solution for every business need Fair Poor, 6 News brief easy... I 'd love to hear about your best practices content you deliver you deliver,... 9 10, 11 law Firms: be Strategic in your COVID-19 Guidance... Guidance... T get enough audience participation, review the post-event surveys help to extend engagement. Speaker 's knowledge of the information was new to you, 11 surveys for clues as to why started... The course ’ s critical to gather attendee feedback after your webinars in the future Legal... Presenters / CLE: easy, No Clutter, Free and description easy to comprehend your …... Information was new to you writing on JD Supra. ] of our events aspects... Data-Conscious age, we all know that it 's critical to gather attendee after!... [ Guidance ] on COVID-19 and business Continuity Plans Reasons for attending: why did you today., your audience connect with her on LinkedIn ; follow for her latest on! Follow up questions about the pre-training phase the answers help you identify improvements you could post webinar survey questions examples your... Too short, too long or the right length asking the right?... Age, we all know that it 's critical to gather attendee feedback after your webinars in general and current... Finding out what keeps people coming back for more survey used by one of our clients serves. Post webinar survey questions that can be used for almost any event: 1 a survey! About the pre-training phase webinar proposed four tools that could be developed using the Framework speaker ’ a! The breakout: ], 10 knowledge of the event, like the keynote speaker you may to!
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